Terms of Service

Welcome to ForPatas Pet Co.

These Terms of Service ("Terms") apply to your access to and use of forpataspet.com (the "Site"), including browsing the Site, creating an account, purchasing products, and using any services made available through the Site.

Throughout these Terms, "ForPatas Pet Co.", "we", "us", and "our" refer to the operator of the Site.

By accessing or using the Site, you agree to these Terms and to our applicable policies, including our Privacy Policy, Refund Policy, and Shipping Policy.

If you do not agree to these Terms, you should not use the Site.

1. Overview

ForPatas Pet Co. operates this online store using Shopify's e-commerce platform. Shopify provides technology and infrastructure that enable us to offer products and services through the Site.

We may update these Terms from time to time to reflect changes to our services, business practices, or applicable requirements. The version published on the Site will indicate the date it was last updated.

Nothing in these Terms is intended to exclude or restrict consumer rights that cannot legally be waived or limited under applicable law.

2. Eligibility

By using the Site, you represent that you are legally capable of entering into a binding agreement in your jurisdiction or that you are using the Site with the authorization of a parent or legal guardian where required.

You may not use our products or services for unlawful or unauthorized purposes or use the Site in violation of applicable laws.

3. General Conditions

We reserve the right to refuse, restrict, suspend, or terminate access to our services where reasonably necessary, including in cases involving suspected fraud, abuse, security threats, unlawful activity, violations of these Terms, or misuse of our systems.

We may modify, suspend, or discontinue products, features, or portions of our services when reasonably necessary for operational, inventory, security, regulatory, or business reasons.

Your personal information is processed in accordance with our Privacy Policy.

4. Accuracy of Information

We make reasonable efforts to provide accurate and current information on the Site. However, product descriptions, photographs, colors, dimensions, availability, pricing, delivery estimates, and other information may occasionally contain errors or require updates.

Colors and product appearance may vary slightly depending on lighting, photography, manufacturing variations, and your device or display settings.

We reserve the right to correct errors, inaccuracies, or omissions where permitted by applicable law.

5. Products & Services

Certain products or services may be available exclusively online through the Site and may be available only in limited quantities.

Product availability may vary by destination.

We reserve the right, where permitted by applicable law, to:

• Limit the quantities of products available for purchase;
• Discontinue products;
• Modify product offerings;
• Restrict sales to certain countries, regions, or jurisdictions; and
• Cancel or decline orders that cannot reasonably be fulfilled.

If we cancel an order after payment has been collected, we will provide the applicable refund in accordance with our policies and applicable law.

6. Pricing, Taxes & Charges

Prices are displayed on the Site and at checkout in the applicable currency made available to you.

Prices, promotions, discounts, and product availability may change without prior notice, except where applicable law requires otherwise.

Applicable taxes and shipping charges collected by us will be displayed at checkout where applicable.

International orders may also be subject to customs duties, tariffs, import taxes, brokerage fees, or other governmental or carrier charges. Please review our Shipping Policy for additional information regarding international shipments.

7. Product Information & Quality

We aim to provide products that reasonably correspond to the descriptions presented on the Site.

If you receive a product that is damaged, defective, incorrect, or materially different from its description, please contact us at support@forpataspet.com.

Eligibility for a replacement, refund, return, or other remedy will be determined in accordance with our Refund Policy and any rights provided by applicable law.

Damage resulting from misuse, improper handling, unauthorized modification, or ordinary wear and tear may not qualify as a product defect, subject to applicable consumer protection laws.

8. Orders & Billing Information

We reserve the right to refuse or cancel orders where reasonably necessary, including due to:

• Product unavailability;
• Pricing or listing errors;
• Incomplete or inaccurate customer information;
• Payment authorization issues;
• Suspected fraud or unauthorized transactions;
• Abuse of promotions or discounts; or
• Legal, regulatory, shipping, or fulfillment restrictions.

We may limit quantities purchased per person, household, account, payment method, billing address, shipping address, or order where reasonably necessary.

You agree to provide current, complete, and accurate purchase, billing, shipping, and account information.

9. Shipping & Delivery

Shipping methods, estimated delivery times, fulfillment practices, tracking information, international shipping conditions, and other delivery-related terms are described in our Shipping Policy.

Delivery dates and transit times shown on the Site are estimates unless expressly stated otherwise.

If an order is delayed or cannot be shipped within a timeframe represented to you, we will handle the situation in accordance with applicable law and our Shipping Policy.

10. Returns & Refunds

Returns, refunds, exchanges, damaged products, incorrect products, and related requests are governed by our Refund Policy.

Nothing in our Refund Policy or these Terms limits any mandatory return, refund, cancellation, warranty, or other consumer rights available to you under applicable law.

11. Third-Party Tools & Services

We may use or provide access to services operated by third parties, including payment processors, shipping providers, analytics platforms, advertising services, social networks, and other technology providers.

Third-party services may be governed by their own terms and privacy policies.

To the extent permitted by applicable law, we are not responsible for independent third-party services that are outside our reasonable control.

12. Third-Party Links

The Site may contain links to third-party websites or services.

We are not responsible for the content, accuracy, policies, security, products, or practices of independent third-party websites. You should review their applicable terms and privacy policies before providing information or completing transactions with them.

13. Intellectual Property

The Site and its content, including our branding, logos, graphics, text, layouts, photographs, videos, designs, and other materials, may be protected by copyright, trademark, and other intellectual property laws.

Except as permitted by applicable law or expressly authorized by us, you may not copy, reproduce, distribute, modify, publish, sell, license, commercially exploit, or create derivative works from protected Site content.

14. User Feedback, Reviews & Submissions

If you voluntarily submit reviews, feedback, photographs, comments, suggestions, or other content to us, you represent that you have the right to provide that content and that it does not violate applicable law or third-party rights.

You may not submit content that is knowingly false, fraudulent, unlawful, defamatory, abusive, infringing, malicious, or designed to manipulate reviews or other users.

Subject to applicable law, we may moderate or remove content that violates these Terms or our policies.

15. Personal Information

Your submission and our processing of personal information through the Site are governed by our Privacy Policy.

Please review our Privacy Policy for information about how we collect, use, disclose, and protect personal information and how you may exercise applicable privacy rights.

16. Prohibited Uses

You may not use the Site or its content to:

• Engage in unlawful or fraudulent activities;
• Violate applicable laws or regulations;
• Infringe intellectual property or other rights;
• Transmit viruses, malware, malicious code, or other harmful technologies;
• Collect or track personal information unlawfully;
• Phish, scrape, crawl, spam, or interfere with the Site in an unauthorized manner;
• Attempt to bypass or compromise Site security;
• Abuse discounts, promotions, refunds, chargebacks, or ordering systems;
• Impersonate another person or provide fraudulent information; or
• Interfere with the operation or security of the Site or related services.

We may suspend or terminate access for violations of these Terms.

17. Errors, Inaccuracies & Omissions

Occasionally, information on the Site may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, delivery estimates, availability, or other information.

Where permitted by applicable law, we may correct errors or update information when discovered.

If an error materially affects an order you have already placed, we will address the matter in accordance with applicable law.

18. Disclaimer of Warranties

We do not guarantee that access to the Site will always be uninterrupted, timely, secure, or error-free.

To the fullest extent permitted by applicable law, the Site and services are provided on an "as available" basis.

Nothing in these Terms excludes warranties, guarantees, statutory rights, or remedies that cannot legally be excluded under applicable consumer protection law.

19. Limitation of Liability

To the fullest extent permitted by applicable law, ForPatas Pet Co. will not be liable for indirect, incidental, special, punitive, or consequential losses arising from use of the Site or services where such liability may legally be limited.

Any limitation contained in these Terms applies only to the extent permitted by applicable law.

Nothing in these Terms limits or excludes liability where doing so would be unlawful, including any liability or consumer remedy that cannot legally be waived.

20. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses, claims, or expenses reasonably resulting from your unlawful use of the Site, material violation of these Terms, or infringement of another person's rights.

21. Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by applicable law, and the remaining provisions will continue in effect.

22. Termination

These Terms remain effective while you use the Site.

We may suspend or terminate access where reasonably necessary because of a material violation of these Terms, fraudulent or unlawful conduct, security concerns, or abuse of our services.

Termination does not eliminate obligations or liabilities that arose before termination.

23. Entire Agreement

These Terms, together with our Privacy Policy, Refund Policy, Shipping Policy, and any other policies or notices expressly incorporated into them, constitute the agreement governing your use of the Site and purchases from ForPatas Pet Co., subject to applicable law.

24. Governing Law & Consumer Rights

These Terms and any transactions made through the Site are subject to applicable laws and regulations.

Because ForPatas Pet Co. serves customers internationally, mandatory consumer protection laws in your country, state, province, or region may apply to your purchase.

Nothing in these Terms is intended to deprive you of mandatory consumer rights or protections that apply to you and cannot legally be waived by contract.

Before initiating a formal dispute, we encourage customers to contact us at support@forpataspet.com so we can attempt to resolve the matter directly.

25. Changes to These Terms

We may revise these Terms periodically to reflect changes to our Site, services, policies, business practices, or applicable requirements.

The current version will be published on this page together with its last updated date.

26. Contact Information

Questions regarding these Terms of Service may be sent to:

ForPatas Pet Co.
Website: forpataspet.com
Email: support@forpataspet.com

Last updated: August 16, 2026.