Privacy policy

Privacy Policy

This Privacy Policy describes how forpataspet.com (the “Site”) collects, uses, and shares your personal information when you visit the Site, make a purchase, contact us, or otherwise use our services.

1. Personal Information We Collect

When you use our Site, we may collect information about your device, your interaction with the Site, your purchases, and information you provide when contacting us.

Device and Usage Information

We may collect information such as:

IP address;
Browser type and version;
Device information;
Time zone;
Pages and products viewed;
Search terms;
Referral information;
Cookie and tracking information; and
How you interact with our Site.

We use this information to operate the Site, improve performance, understand customer behavior, prevent fraud, and improve our services.

Order Information

When you place an order, we may collect:

Your name;
Billing address;
Shipping address;
Email address;
Phone number;
Order details;
Payment-related information; and
Information necessary to complete and deliver your purchase.

Payment information may be processed by third-party payment providers. ForPatas does not necessarily store full payment card details directly.

Customer Support Information

When you contact us, we may collect your name, email address, order number, shipping information, messages, photos, videos, or other information necessary to assist you.

2. How We Use Personal Information

We may use your personal information to:

Process and fulfill orders;
Process payments and refunds;
Arrange shipping and delivery;
Provide customer support;
Communicate with you about your order;
Detect and prevent fraud or unauthorized transactions;
Improve our products, website, and services;
Provide marketing communications where permitted;
Measure advertising and website performance; and
Comply with applicable legal obligations.

3. Shopify

Our online store is hosted by Shopify. Shopify provides the ecommerce platform that allows us to offer our products and services to you.

Shopify may process personal information in connection with your use of our store, checkout, customer account, fraud prevention, and other ecommerce services.

For more information, please review Shopify’s privacy practices at shopify.com/legal/privacy .

4. Sharing Personal Information

We may share personal information with service providers that help us operate our business, including:

Shopify;
Payment processors;
Shipping and fulfillment providers;
Customer service providers;
Analytics providers;
Advertising and marketing platforms; and
Fraud prevention and security providers.

We may also disclose information when required by law, to respond to lawful requests, protect our legal rights, prevent fraud, or protect customers and our business.

5. Advertising and Analytics

We may use advertising and analytics services such as Google, Meta, and other advertising platforms to measure Site performance, understand how visitors interact with our store, and show relevant advertising.

These providers may use cookies, pixels, tags, or similar technologies to collect information about your interaction with our Site.

We do not sell personal information for monetary compensation. However, certain advertising activities may be considered “sharing” of personal information under some U.S. state privacy laws. Where required, customers may exercise applicable opt-out rights.

6. Cookies

We use cookies and similar technologies to operate our Site, remember preferences, maintain shopping carts, enable checkout, measure Site performance, prevent fraud, and support advertising.

Cookies may include:

Essential cookies necessary for the Site to function;
Analytics cookies;
Performance cookies;
Advertising cookies; and
Preference cookies.

You can control cookies through your browser settings and, where available, through our cookie or privacy preference tools. Blocking certain cookies may affect Site functionality.

7. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, prevent fraud, and comply with legal obligations.

Retention periods may vary depending on the type of information and the reason it was collected.

8. Your Privacy Rights

Depending on where you live, applicable privacy laws may provide rights regarding your personal information, including the right to:

Request access to your personal information;
Request correction of inaccurate information;
Request deletion of certain personal information;
Request a copy of certain personal information;
Object to or restrict certain processing;
Withdraw consent where processing is based on consent; and
Opt out of certain targeted advertising or data sharing where applicable.

To submit a privacy request, contact support@forpataspet.com.

9. California and U.S. State Privacy Rights

Residents of certain U.S. states may have additional privacy rights under applicable state privacy laws.

These rights may include access, correction, deletion, data portability, and the ability to opt out of certain targeted advertising or sharing of personal information.

We will not discriminate against you for exercising a privacy right provided by applicable law.

10. International Customers

Because we operate an international online store, personal information may be processed or stored in countries other than the country in which you reside.

Where required by applicable law, appropriate safeguards will be used for international transfers of personal information.

11. Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no method of transmission over the Internet or electronic storage can be guaranteed to be completely secure.

12. Children’s Privacy

Our Site is not intended for children under the age required to provide valid consent under applicable law.

We do not knowingly collect personal information from children for the purpose of selling products directly to them.

13. Data Deletion Requests

If you would like to request deletion of personal information associated with you, please email support@forpataspet.com with the subject line “Data Deletion Request.”

Please include:

Your full name;
The email address associated with your account or order; and
A brief description of your request.

We may need to verify your identity before completing the request. Certain information may be retained where required or permitted by law.

14. Third-Party Links

Our Site may contain links to websites, services, or platforms operated by third parties.

If you follow a link to a third-party website or service, their own privacy policies, terms, and data practices will apply.

ForPatas does not control and is not responsible for the privacy practices, security, content, or policies of third-party websites or services. We encourage you to review the privacy policy of any third-party website or service before providing personal information.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, technology, services, or legal requirements.

The current version will always be available on this page.

16. Contact Us

For questions about this Privacy Policy, your personal information, or our privacy practices, please contact:

Last updated: September 25, 2026.

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